TERMS AND CONDITIONS OF USE

Thank you for visiting the website hosting the MyClopay™ suite of applications (the “Site”). This document sets forth the terms and conditions (“Terms”) that apply to each visitor (“User” or “You”) to the Site.

The version date for these Terms is February 16th 2021.

This Site is owned by Clopay Corporation (“Clopay,” “we” or “our”). We provide this Site and related services to you subject to your acceptance of and compliance with these Terms. Please read these Terms carefully before using the Site and/or services. Your use of the Site and the associated services confirms your acceptance of these Terms. If you do not accept these Terms, please do not use this Site. No access to this Site or the services will be granted without your acceptance of these terms.

The Site and the services found at this Site are available only to Users who can form legally-binding contracts under applicable law. By using this Site or the services provided by it, you represent and warrant that you are: (i) at least eighteen (18) years of age and/or (ii) otherwise recognized as being able to form legally-binding contracts under applicable law. If you are agreeing to these Terms on behalf of a corporate entity, you represent and warrant that you have the legal authority to bind such corporate entity to these Terms. We shall not be liable for any loss or claims resulting from our reliance on any instruction, notice, document or communication reasonably believed by us to be genuine and originating from an authorized representative of such corporate entity. If we have reasonable doubts of the authority of any instruction notice, document or communication, we reserve the right to require additional authentication from you.

CHANGES TO THIS AGREEMENT

We reserve the right, in our sole discretion, to revise these Terms at any time. Any changes to these Terms will be included in a revised version accessible on the Site. Your continued use of the Site or its services constitutes your unconditional acceptance and agreement to be bound by the changed Terms. You agree to cease using the Site if you do not agree to be bound by the revised Terms.

PRIVACY INFORMATION

By using this Site, you consent to our collection and use of information as set forth in our Privacy Policy, which is incorporated in full into this Agreement.

The “My Invoices” application provides services for handling payment information from you, which is provided by a third-party service provider with additional terms and conditions that apply to My Invoice payment options located at: https://home.bluesnap.com/terms-and-conditions/.

GENERAL USE AND SITE LICENSE; licensed property; RESTRICTIONS

All Users are invited to display the information, content, or advertisements (the “Materials”) contained on the Site on a single monitor of a computer or on the screen of any other device accessing this Site over the Internet (“Display”) for use solely by a User’s customers (prospective and current), employees and Clopay associates only. All text, images, graphics, animation, videos, music, sounds and other materials on this Site are subject to the copyrights and other intellectual property rights of Clopay, its affiliated companies and its licensors. You agree not to dispute Clopay's claims of ownership or validity of its rights in the Materials on this Site. You may be subject to additional terms and conditions depending on the Materials used.

Users, such as Clopay Master Authorized and Authorized Dealers, who intend to specify or incorporate Clopay residential door products into bids or contracts for a residential project (“Dealers”) are granted a revocable, limited, special purpose license to download and use the Materials, including any drawings and specifications for Clopay products (“Drawings and Specifications”), modeling resources, marketing materials, pricing, and such other proprietary resources as we may offer through the Site (all of the above, the “Licensed Property”), solely for such specific residential purposes (“Residential Use”).

Users, such as architects, contracting authorities, and commercial contractors, who intend to specify or incorporate Clopay commercial door products into bids or contracts for a commercial project (“Building Professional Users”) are granted a revocable, limited, special purpose license to download and use the Materials, including any Drawings and Specifications, Building Information Modeling (“BIM”) resources, marketing materials, pricing, and such other proprietary resources as we may offer through the Site (all of the above, the “Licensed Property”), solely for such specific commercial purposes (“Commercial Use”).

Any use of the Licensed Property for any purpose other than the limited purposes stated herein is strictly prohibited, and such unauthorized usage shall operate to terminate this license immediately. Accessing the Licensed Property means that you acknowledge and agree a financial remedy cannot adequately compensate Clopay for unauthorized use of it valuable Licensed Property, such that any unauthorized use of the Licensed Property also will be subject to injunctive relief without proof of actual damages.

You may not, without our express written consent, copy, download, modify, distribute, transmit, publish, reverse engineer, create derivative works from, print, or sell any Licensed Property or any part or aspect of the Site for any reason or any purpose other than for Residential Use or for Commercial Use, as defined above. You may not, without our express written consent, in-line, frame, or otherwise create other browsers or border environments around this Site or its Materials while located on this Site.

You acknowledge that any reliance upon the Licensed Property shall be at your risk, except as otherwise required by law. We reserve the right, in our sole discretion, and without any obligation, to correct any error or omission in any Materials on this Site or change any drawings, specifications, programs or other information without notice.

You acknowledge use of the Site or Materials is at our sole discretion, and your license to use the Site or Materials may be terminated by us at any time, for any reason. Following termination of this License, (i) you must immediately destroy all copies you have made of any Materials, regardless of format, (ii) you will not make any new use of the Licensed Property, and (iii) you agree that the terms of this Agreement shall still apply to the extent practicable.

REGISTRATION; USER ACCOUNTS

If you were previously registered with ClopayDealer.com, your account will automatically be transferred to the MyClopay™ Site. If this is your first time using Clopay online services, before you access certain areas of the Site or make use of services associated with the Site, such as My Invoices, you must become a registered user and create a user account. You agree and warrant that all information you provide to our service providers or us through this Site, including any contact or other registration information, is truthful and accurate. You acknowledge that the use of username and password is an adequate security form to protect your user account and all information associated therewith.

In either case (as a previously-registered or newly-registered User), you agree to accept responsibility for all activities that occur under your account, including – but not limited to – any harm to our Site or computer resources caused by anyone using your account. You agree that you will not disclose your username or account password to others or allow others to access your account. Competitors of Clopay are specifically prohibited from accessing the Site, and Users shall not assist or permit access to the Site. You agree to inform Clopay immediately in writing of any unauthorized use of your account or password, or any other related security breach. You may be held liable for losses incurred by Clopay or any other user of the Site due to someone else using your password or account. We are neither responsible for nor liable for any loss or other injury that you may incur due to someone else using your user account or password, either with or without your knowledge.

SUBMISSION OF CONTENT; USER ACTIVITY

Our Site may have features that allow Users to upload materials to the Site or to associated servers. You understand that all information, communications, data, text, software, music, sound, photographs, graphics, video, messages or other materials (“Content”) are the sole responsibility of the User (and – if a User is an employee of an entity with a corporate account – the employer or corporate affiliate of such User) from which such Content originated. This means that you are entirely responsible for all Content that you upload, transmit, or otherwise make available through the Site or any associated services.

You represent and warrant that you own or otherwise control the rights to any Content that you upload, transmit or otherwise make available through the Site; that use of the Content you provide does not violate the intellectual property rights or any other rights of any third parties, and that use of the Content you provide will not cause injury to any person or entity. In line with, and without limiting, the foregoing, you specifically agree that you will not (a) provide any Content that is unlawful (according to local, state, federal or international law) or any Content that advocates illegal activity; (b) provide any Content that is defamatory, false or libelous, or that contains unlawful, harmful, threatening, harassing, discriminatory, abusive, profane, pornographic, or obscene material; (c) provide any Content that you do not have a right to provide under intellectual property or other law or under a contractual or fiduciary relationship; (d) provide any Content that contains software viruses or other harmful devices; or (e) impersonate any other person or entity or forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content you provide.

Unless otherwise stated in these Terms, You grant us a royalty-free, non-exclusive, perpetual, and irrevocable license to use, copy, download, modify, distribute, transmit, publish, create derivative works from, print or sell the Content to provide you services on the Site or otherwise to improve our products, services or the Site experience.

Without the express written consent from us, Users are not permitted to copy (other than for displaying on a single monitor of a computer accessing this Site over the internet), download, modify, distribute, transmit, publish, create derivative works from, print or sell any Licensed Property for any reason or for any purpose. Users are further expressly prohibited from sharing any information regarding or derived from the Site with any competitor of Clopay. User acknowledges that any reliance upon the Licensed Property shall be at User’s risk, except as otherwise required by law. We reserve the right, in our sole discretion, and without any obligation, to correct any error or omission in any materials or information on this Site or to change any drawings, specifications, programs or other information without notice.

GENERAL DISCLAIMER

Although we believe the information made available on this Site or in connection with the applications provided are accurate, we do not warrant or endorse the accuracy or reliability of such information or any other Materials contained on, distributed through or linked to or downloaded or accessed from this Site, nor do we warrant or endorse the quality or performance of any BIM or other programs, information or other materials displayed, purchased or obtained by a User in or through this Site. Further, we do not warrant the information or applications available from this Site with respect to compliance with any applicable safety or building codes, such as wind load requirements, for any particular application or in any particular jurisdiction, without our express written agreement. In particular, but without limitation, Users are solely responsible for their own multipliers and pricing of Products sold through or with the aid of the Site, as well as for any errors made in entry of orders through the Site, including – but not limited to – requested options or configuration of the Products ordered. Any purchase by User of any products or services manufactured or supported by us shall be subject to all of the standard terms and conditions set forth in our contract documents in effect at the time of such purchase.

COPYRIGHT & TRADEMARKS

All of the Materials on this Site, including, the Drawings, Specifications and the BIM programs, are protected by applicable copyright laws, and their use is subject to the terms set forth herein. The trademarks, logos and service marks displayed on this Site (collectively, the “Marks”), are the property of Clopay or third parties. Nothing contained on this Site may be construed as granting, by implication, estoppel, or otherwise, any right or license to use any Mark. You agree that you will not take any actions inconsistent with our ownership of the Marks used on this Site.

CONFIDENTIALITY

User acknowledges and agrees that s/he may have access to, and we may disclose to User, certain valuable information belonging to and relating to Clopay that Clopay considers confidential, including, but not limited to, information concerning its net pricing, discount multipliers, and other price-related information that is specific to User and its employer (“Confidential Information"). For a period of three (3) years from termination its use of the Site, User shall not disclose, without Clopay’s written consent, any such Confidential Information to third parties or use such Confidential Information for his/her own benefit or for the benefit of third parties.

These Terms shall impose no obligation of confidentiality upon User with respect to any portion of the Confidential Information which: (i) now or hereafter, through no act or failure to act on User’s part, becomes generally known or available; (ii) is known to User Participant at the time User receives same from Clopay as evidenced by written records; or (iii) is hereafter furnished to User by a third party as a matter of right and without restriction on disclosure.

Without prejudice to any other rights or remedies Clopay may have, User acknowledges and agrees that a breach of any of the confidentiality and restricted use obligations contained herein could result in irreparable and continuing damage for which there will be no adequate remedy at law, and Clopay shall each be entitled to seek injunctive relief and/or a decree for specific performance, and such other relief as may be proper (including monetary damages if appropriate), without the necessity of proving actual damages or posting bond.

LINKED WEBSITES

We have provided links to other websites for your convenience. We do not endorse or accept responsibility for any such site. We make no representations about any site you may access through our Site. Many sites linked to this Site are owned and operated independently of Clopay, and we have no control over the products, materials, services or other information contained in or available through those sites. The quality and reliability of third party sites may vary as they are updated or altered. You acknowledge that access to any other site linked to this Site is at your own risk.

NO WARRANTIES

EXCEPT FOR EXPRESS WRITTEN WARRANTIES, CLOPAY PRODUCTS DESCRIBED ON THIS SITE, TOGETHER WITH THE MATERIALS, DRAWINGS, SPECIFICATIONS, PRODUCTS, PROGRAMS AND OTHER RESOURCES AVAILABLE FROM THIS SITE, ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND THIS LIMITATION SHALL APPLY TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. CLOPAY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND CLOPAY DOES NOT WARRANT THAT THE DISSEMINATION OF THE MATERIALS, DRAWINGS, SPECIFICATIONS OR PROGRAMS WILL BE ERROR FREE OR UNINTERRRUPTED. CLOPAY DOES NOT WARRANT THAT THE MATERIALS, DRAWINGS, SPECIFICATIONS, PROGRAMS OR THE SERVER THAT MAKES THEM AVAILABLE WILL NOT CONTAIN ANY COMPUTER VIRUSES THAT MAY INFECT THE USER’S COMPUTER EQUIPMENT, NETWORK OR RELATED SOFTWARE. CLOPAY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE CORRECTNESS, ACCURACY OR RELIABILITY OF THE MATERIALS, DRAWINGS, SPECIFICATIONS OR PROGRAMS, AND THE USER ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION, TO THE FULLEST EXTENT PERMITTED BY LAW.

LIMITATION OF LIABILITY

IN NO EVENT SHALL CLOPAY BE LIABLE TO USER OR ANYONE ELSE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, TRADING LOSSES OR DAMAGES THAT RESULT FROM PERFORMANCE, INCONVENIENCE, DELAY OR LOSS OF THE USE OF THE MATERIALS, DRAWINGS, SPECIFICATIONS OR PROGRAMS) ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE SITE OR ARISING OUT OF OR RELATED TO THESE TERMS OR ANY NEGLIGENCE BY CLOPAY WITH RESPECT TO THE SITE OR THESE TERMS, EVEN IF CLOPAY OR ANY PROVIDER OF THE MATERIALS, DRAWINGS, SPECIFICATIONS OR PROGRAMS HAS BEEN ADVISED OF OR IS OTHERWISE AWARE OF THE POSSIBILITY THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU. IN NO EVENT SHALL CLOPAY TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS SITE OR FOR PURCHASING CLOPAY PRODUCTS.

You agree that if you are dissatisfied with the Site or any services offered in connection with the Site, if you do not agree with any part of this Agreement, or if you have any other dispute or claim with or against Clopay with respect to these terms and conditions or the Site, your sole and exclusive remedy is to discontinue using the Site and any services offered in connection with the Site.

INDEMNITY

You agree to indemnify and hold Clopay and its affiliates harmless from and against any and all claims, losses, liability, costs, and expenses (including, but not limited to, attorneys’ fees) arising from your misuse of the Licensed Property or other violation or breach of this Agreement, arising from your violation of any third party’s rights including, but not limited to, copyrights, proprietary and privacy rights, or arising from your violation of any applicable federal, state or local law, regulation or ordinance. This indemnification and hold harmless obligation will survive the termination of any rights granted under this Agreement.

APPLICABLE LAW; FORUM

This Site is created and maintained by Clopay in the State of Ohio. We make no representation that the Site or any of its content is appropriate or available for use outside the United States of America. You agree that you are solely responsible for compliance with applicable local laws connected with your use of the Site, including respecting the intellectual property and rights of others (such as not choosing a username that impersonates another person, is offensive, or that infringes a trademark).

Your access to and use of this Site and any Materials, Drawings, Specifications or Programs available on or through this Site are subject to and shall be governed by and construed in accordance with all applicable federal laws of the United States and applicable laws of the State of Ohio and local governmental entities.

You irrevocably consent to the exclusive jurisdiction of the courts of the State of Ohio and the federal courts situated in the State of Ohio in connection with any action arising under or in connection with this Agreement or relating to the User’s access of this Site, or any Materials, Drawings, Specifications and Programs available on or through this Site. You further agree to file any cause of action with respect to this Agreement within one year after the cause of action arise, and agree that a cause of action filed after this date is barred.

TERM AND TERMINATION

These Terms shall an initial term of one (1) year upon acceptance of these Terms, and shall renew automatically for additional one (1) year periods until terminated by either party upon fourteen (14) days’ written notice. Either party may terminate for convenience these Terms upon fourteen (14) days’ written notice at any time.

COPYRIGHT INFRINGEMENT CLAIMS

We respect the intellectual property rights of third parties, and comply with the terms of the Digital Millennium Copyright Act (DMCA) regarding such rights. We reserve the right to remove access to infringing material posted to the Site. Such actions do not affect or modify any other rights we may have under law or contract.

If you believe that any portion of the material contained on this Site infringes your copyright, notify us of your claim in accordance with the following procedure. We will take appropriate action as required by the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512(c)(3).

Written notification must be submitted to this Site’s Designated Agent:

Legal Department
Attn.:  General Counsel
Clopay Corporation
8585 Duke Boulevard
Mason, Ohio 45040
1 (800) 225-6729
 copyrightinquiry@clopay.com

To be effective, the Notification must be in writing and contain the following information:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Upon receipt of the written Notification containing the information outlined above, we will:

Remove or disable access to the material that is alleged to be infringing;
Forward the written notification to such alleged infringer;
Take reasonable steps to promptly notify the alleged infringer that it has removed or disabled access to the material.

A Counter Notification will be effective if in writing, provided to the Designated Agent, and including substantially the following:

A physical or electronic signature of the alleged infringer;
Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
A statement under penalty of perjury that the alleged infringer has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;
The alleged infringer’s name, address, and telephone number, and a statement that the alleged infringer consents to jurisdiction of Federal District Court for the judicial district in which the address is located or, if outside of the United States, for any judicial district in which Clopay may be found, and that the alleged infringer will accept service of process from the person who provided notification or the agent of such person.

Upon receipt of a Counter Notification containing the information outlined above, we will:

Promptly provide the complaining party with a copy of the Counter Notification;
Inform the complaining party that it will replace the removed material within ten (10) to fourteen (14) business days following the receipt of the Counter Notification, provided our Designated Agent has not received notice from the complaining party that an action has been filed seeking a court order to restrain alleged infringer from engaging in infringing activity relating to the material on our network or system.

This process only relates to reporting a claim of copyright infringement. Messages related to other matters will not receive a response through this process.

CONTACT INFORMATION

Clopay Corporation
8585 Duke Blvd.
Mason, OH 45040
513.770.4800
webmaster@clopay.com